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Interaction Project
Wiser Managers
Project Brief
Purpose
Wiser Managers was originally conceptualized as a way to bring meaningful development to the most underserved population within organizations: new managers. The product implemented a hybrid coaching approach that mixed AI coaching and human group coaching to maximize the impact while maintaining a price tag fitting for manager development.
Story
Hudson has been providing coaching to VPs and Executives for decades, but the high-touch, white-glove experience is cost prohibitive for lower levels. However, it's been shown that managers account for 70% of the variance in employee engagement (per gallup), and therefore represent a critical population to develop.

The project began in 2020 as content click-through on a no-code web platform. Over the next six years we grew it into a robust personalized development journey designed to help individuals grow their self-awareness, confidence, and leadership capacities by identifying and reframing the narratives that held them back, cultivating permanent behavior change.
Goals
1. Simple Container
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Needed to be low-friction for new managers who are already drowning in overwhelm
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Low time commitment
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Easy to navigate
2. Rigorous Developmental Learning
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Experiential content needed to be high-value enough to keep participants coming back
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High-quality articles for foundational learning
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Advanced proprietary AI coach to foster self-reflection and development in only 10 minutes
Audience
1. New Managers
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Overworked, hungry for development, isolated in their roles
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Familiar with best practices, but struggling to evolve their leadership style to embody them ("knowing-doing gap")
2. Buyers
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VP-level leaders within mid- to large-size organizations investing in manager development opportunities, often eager to bring AI tooling into the organization's people development strategy.
Roles
CEO: Jake Calhoun (2021-2025)
Product Lead: Marianne Wellman (2025-2026)
Lead Engineer: Aaron Cross (2021-2026)
UX/UI Design: Marianne Wellman (2020-2026)
Collateral Design: Marianne Wellman (2020-2026)
Engineer: Julia Bartine (2020-2021)
Core UX
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Outcomes

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Product System
Interactive feedback form titled 'How'd I do?' with instructions to drag a dot on a matrix representing chat experience. The matrix axes are Meaningful to Superficial (vertical) and Tedious to Enjoyable (horizontal). Below the matrix is a text box asking for specific feedback with the prompt 'Please share your honest thoughts' and a Submit button underneath.
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Collateral
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